Price Plans

One-Time Fees

Pilot Package (Up to 200 Users / 6 Months)

One-time pilot for up to 200 users for any GoCarma capability (VMT, tolling, Mobility wallet, HOV, RUC) for no more than 6 months. Includes program design workshop, onboarding kit, limited integrations, KPI baseline setup, weekly ops check-ins, and final pilot report.

$290,000

Third-Party Back Office Integration Package (Per Integration)

One-time package per third-party back office or external system integration. Includes requirements workshops, ICD authoring/reviews, test servers, certification testing, and go-live coordination. Agencies requiring multiple integrations must purchase multiple packages.

$345,000

Project Implementation Package (Full Deployment)

Covers all Pilot services plus full project documentation, customization of business rules, and setup of two dashboards. For full program rollouts beyond pilot stage.

$545,000

Marketing Planning Package

Comprehensive one-time marketing package. Includes creation of project logo/branding, development of a full marketing plan, recommendations for public engagement, launch/event planning, and communication strategy.

$230,000

Transaction Fees

Incentive Disbursement Fee – Agency Fulfillment Service (Visa, etc.)

 Fee applied to incentives when disbursed using an agency’s required third-party fulfillment provider (Visa, Mastercard, or other state-mandated vendor). Covers provider transaction costs (typically ~2.5%) plus Carma’s margin for administration, reporting, and fraud controls.

3.5% of payout value

Incentive Disbursement Fee – Carma Preferred (Tremendous Virtual Cards)

Fee applied to incentives disbursed using Carma’s preferred partner Tremendous, with delivery via email or in-app wallet. Lower fee structure due to streamlined virtual fulfillment and reduced overhead.

1% of payout value

Training (Course-Based)

Virtual Training – End User (½ Day)

Half-day virtual training course for end users. Covers app usage and system basics. Includes recording and handouts.

$7,000

Virtual Training – Back Office/Admin (½ Day)

Half-day virtual training for administrators. Covers dashboards, reporting, and exception handling. Includes recording and handouts.

$8,000

On-Site Training – End User (Full Day)

Full-day onsite training for end users. Covers app usage and best practices. Includes exercises and materials.

$21,000

On-Site Training – Back Office/Admin (Full Day)

Full-day onsite training for administrators. Covers dashboards, reporting, and workflow setup. Includes exercises and materials.

$28,000

Annual SaaS Fees (Population-Based)

VMT Bank SaaS (Population-Based)

Annual SaaS priced per resident per year. Includes credit banking ledger, SB743 compliance updates, fraud checks, rule engine, and ongoing enhancements.

$0.161 per resident / year

Mobility Wallet SaaS (Population-Based)

Annual SaaS priced per resident per year. Includes wallet ledger, disbursement workflows, fraud/risk checks, UI enhancements, and ongoing feature updates.

$0.104 per resident / year

Third Party Integration / Escalation Support SaaS

Annual SaaS for integration and escalation support. Includes 24/7/365 escalation handling, API/ICD license and stewardship, secure logs & audit feeds, and partner incident coordination.

$290,000

Marketing Support SaaS (Annual)

Ongoing marketing support. Includes templates for social media, employer outreach, and commuter handouts. Excludes advertising, media buys, printing, or outreach labor.

$57,500

Implementation Fees (Hourly)

Head of Engineering

Senior technical lead overseeing architecture, integrations, and overall system quality. Guides implementation strategy and risk mitigation.

$290/hour

Head of Product

Leads requirements gathering, product alignment with agency goals, and ensures feature development supports project objectives.

$230/hour

Data Analyst

Configures and analyzes mobility datasets, builds KPI dashboards, and supports policy evaluation.

$175/hour

Senior Software Engineer

Designs and implements integrations, custom features, and advanced rule logic. Provides troubleshooting.

$175/hour

Senior Software Engineer

Executes coding tasks, API connectors, dashboard configurations, and maintenance activities under senior supervision.

$150/hour

Multi-Year Commitment SKUs (VMT Bank only)

VMT Bank SaaS – 5-Year Commitment (Population-Based)

$0.137 per resident / year

VMT Bank SaaS – 10-Year Commitment (Population-Based)

$0.121 per resident / year

Mobility Wallet SaaS – 5-Year Commitment (Population-Based)

$0.087 per resident / year

Mobility Wallet SaaS – 10-Year Commitment (Population-Based)

$0.078 per resident / year