Price Plans
One-Time Fees
Pilot Package (Up to 200 Users / 6 Months)
One-time pilot for up to 200 users for any GoCarma capability (VMT, tolling, Mobility wallet, HOV, RUC) for no more than 6 months. Includes program design workshop, onboarding kit, limited integrations, KPI baseline setup, weekly ops check-ins, and final pilot report.
$290,000
Third-Party Back Office Integration Package (Per Integration)
One-time package per third-party back office or external system integration. Includes requirements workshops, ICD authoring/reviews, test servers, certification testing, and go-live coordination. Agencies requiring multiple integrations must purchase multiple packages.
$345,000
Project Implementation Package (Full Deployment)
Covers all Pilot services plus full project documentation, customization of business rules, and setup of two dashboards. For full program rollouts beyond pilot stage.
$545,000
Marketing Planning Package
Comprehensive one-time marketing package. Includes creation of project logo/branding, development of a full marketing plan, recommendations for public engagement, launch/event planning, and communication strategy.
$230,000
Transaction Fees
Incentive Disbursement Fee – Agency Fulfillment Service (Visa, etc.)
Fee applied to incentives when disbursed using an agency’s required third-party fulfillment provider (Visa, Mastercard, or other state-mandated vendor). Covers provider transaction costs (typically ~2.5%) plus Carma’s margin for administration, reporting, and fraud controls.
3.5% of payout value
Incentive Disbursement Fee – Carma Preferred (Tremendous Virtual Cards)
Fee applied to incentives disbursed using Carma’s preferred partner Tremendous, with delivery via email or in-app wallet. Lower fee structure due to streamlined virtual fulfillment and reduced overhead.
1% of payout value
Training (Course-Based)
Virtual Training – End User (½ Day)
Half-day virtual training course for end users. Covers app usage and system basics. Includes recording and handouts.
$7,000
Virtual Training – Back Office/Admin (½ Day)
Half-day virtual training for administrators. Covers dashboards, reporting, and exception handling. Includes recording and handouts.
$8,000
On-Site Training – End User (Full Day)
Full-day onsite training for end users. Covers app usage and best practices. Includes exercises and materials.
$21,000
On-Site Training – Back Office/Admin (Full Day)
Full-day onsite training for administrators. Covers dashboards, reporting, and workflow setup. Includes exercises and materials.
$28,000
Annual SaaS Fees (Population-Based)
VMT Bank SaaS (Population-Based)
Annual SaaS priced per resident per year. Includes credit banking ledger, SB743 compliance updates, fraud checks, rule engine, and ongoing enhancements.
$0.161 per resident / year
Mobility Wallet SaaS (Population-Based)
Annual SaaS priced per resident per year. Includes wallet ledger, disbursement workflows, fraud/risk checks, UI enhancements, and ongoing feature updates.
$0.104 per resident / year
Third Party Integration / Escalation Support SaaS
Annual SaaS for integration and escalation support. Includes 24/7/365 escalation handling, API/ICD license and stewardship, secure logs & audit feeds, and partner incident coordination.
$290,000
Marketing Support SaaS (Annual)
Ongoing marketing support. Includes templates for social media, employer outreach, and commuter handouts. Excludes advertising, media buys, printing, or outreach labor.
$57,500
Implementation Fees (Hourly)
Head of Engineering
Senior technical lead overseeing architecture, integrations, and overall system quality. Guides implementation strategy and risk mitigation.
$290/hour
Head of Product
Leads requirements gathering, product alignment with agency goals, and ensures feature development supports project objectives.
$230/hour
Data Analyst
Configures and analyzes mobility datasets, builds KPI dashboards, and supports policy evaluation.
$175/hour
Senior Software Engineer
Designs and implements integrations, custom features, and advanced rule logic. Provides troubleshooting.
$175/hour
Senior Software Engineer
Executes coding tasks, API connectors, dashboard configurations, and maintenance activities under senior supervision.
$150/hour
Multi-Year Commitment SKUs (VMT Bank only)
VMT Bank SaaS – 5-Year Commitment (Population-Based)
$0.137 per resident / year
VMT Bank SaaS – 10-Year Commitment (Population-Based)
$0.121 per resident / year
Mobility Wallet SaaS – 5-Year Commitment (Population-Based)
$0.087 per resident / year
Mobility Wallet SaaS – 10-Year Commitment (Population-Based)
$0.078 per resident / year